Terms & Conditions
11-03-2026
GIFT TERMS AND CONDITIONS
GIFT TERMS AND CONDITIONS (ENGLISH VERSION)Issued Date: March 10, 2026Issued by: LUA VIET TOURS LIMITED LIABILITY COMPANY (hereinafter referred to as “Lua Viet”)Article 1: Scope of Application and Acceptance These Terms and Conditions govern the rights and obligations of Lua Viet and any individual or organization using services provided by Lua Viet (hereinafter referred to as the “Customer”) regarding gifts provided by Lua Viet. These Terms apply to all Lua Viet services booked directly or i...
01-07-2025
FREE FAST-TRACK
Issued Date: July 1, 2025 Issued by: LUA VIET TOURS LIMITED LIABILITY COMPANY (hereinafter referred to as “Lua Viet”) Lua Viet and Customers agree and commit to comply with the following terms: Free Fast-Track benefit only applies when customers simultaneously meet the following conditions:1.1. Book tour with a value of 500 (five hundred) USD/person or more (or equivalent value);1.2. Book the tour 30 (thirty) days before the departure date.1.3. The tours arriving at one of the following ai...
26-08-2024
GENERAL TERMS
GENERAL TERMS (ENGLISH VERSION) Issued Date: August 26, 2024 Issued by: LUA VIET TOURS LIMITED LIABILITY COMPANY (hereinafter referred to as “Lua Viet”) These General Terms and Conditions (“General Terms”) govern the relationship between LUA VIET TOURS LIMITED LIABILITY COMPANY (referred to as “Lua Viet”) and any individual or organization using Lua Viet’s services (referred to as “Customers”). These terms and conditions apply to all services of Lua Viet ordered directly or indirectly throu...
26-08-2024
EARLY BIRD DISCOUNT
Issued Date: August 26, 2024Issued by: LUA VIET TOURS LIMITED LIABILITY COMPANY (hereinafter referred to as “Lua Viet”) Lua Viet and Customers agree and commit to comply with the following terms:1. Early Bird Benefit only applies when customers satisfy the following conditions:1.1. Book tour with a value of 500 (five hundred) USD/person or more (or equivalent value);1.2. Book the tour and complete payment at least 60 (sixty) days in advance of the departure date.2. Early Bird rate as follows...
26-08-2024
100% REFUND GUARANTEE IF VISA IS NOT ISSUED
Issued Date: August 26, 2024Issued by: LUA VIET TOURS LIMITED LIABILITY COMPANY (hereinafter referred to as “Lua Viet”) Lua Viet and Customers agree and commit to comply with the following terms:(English Version)Refund Guarantee if Vietnam E-Visa (abbreviated as E-Visa) is not issued 1. Customers can apply the Refund Policy if their E-Visa is not issued when Customers simultaneously meet the following conditions: 1.1. Book tour with a value of 500 (five hundred) USD/person or more (or equiva...
26-08-2024
FREE TRANSACTIONS FEES
Issued Date: August 26, 2024 Issued by: LUA VIET TOURS LIMITED LIABILITY COMPANY (hereinafter referred to as “Lua Viet”) Lua Viet and Customers agree and commit to comply with the following terms:Transaction Fees are collected by third parties, including the bank used by Lua Viet and payment gateway.1. Free Transaction Fees benefit applies to all services of Lua Viet.2. Free Transaction Fees benefit only applies to Credit Card payment method via Payment Link or POS machine.Kindly note that:...